1.4 KiB
1.4 KiB
Scripter Beta Feedback System
Goal: Collect actionable feedback from 500 beta users Timeline: Month 9, Weeks 1-6 KPI: >50% weekly survey response rate
Weekly Survey (Typeform/Google Forms)
Length: 5 minutes max Send: Every Friday via email
Questions
Week 1: Onboarding
- How did you hear about Scripter?
- What screenwriting software do you currently use?
- How easy was it to get started? (1-5)
- Did you complete your first script/page? (Y/N)
- What almost stopped you from continuing?
Week 2-6: Usage
- How many days did you write with Scripter this week?
- Which feature did you use most?
- Rate your satisfaction (NPS 0-10)
- What frustrated you this week?
- What delighted you this week?
- Feature request priority
Milestone Surveys: First 10 pages, First collaboration, First export
Discord Beta Channel Structure
- #welcome-rules - Beta guidelines
- #announcements - Weekly updates
- #general - Community chat
- #feature-requests - User suggestions + voting
- #bugs - Bug reports (template required)
- #showcase - User milestones
- #help - Peer support
- #feedback-fridays - Survey reminders
Bug Bounty Program
- Critical: 1 month Premium (data loss, security, crash)
- High: 2 weeks Premium (feature broken)
- Medium: 1 week Premium (minor bug)
- Low: Thanks (typos, visual glitches)
NPS Targets
- Week 1: >30
- Week 3: >40
- Week 6: >50 (launch ready)