FRE-709: Document duplicate recovery wake - FRE-635 already recovered via FRE-708
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marketing/discord-community-guidelines.md
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marketing/discord-community-guidelines.md
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# Discord Community Guidelines
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**Effective:** April 26, 2026
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**Version:** 1.0
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**Owner:** CMO
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---
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## Welcome to the Scripter Beta Community!
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This is a space for screenwriters to collaborate, share feedback, and help build the future of screenwriting technology. These guidelines ensure everyone has a positive, productive experience.
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---
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## Core Principles
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### 1. Be Respectful and Supportive
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- Treat all members with kindness and respect
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- Offer constructive feedback, not criticism
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- Celebrate others' successes and milestones
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- Remember: we're all here to write better scripts
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### 2. Be Honest and Helpful
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- Provide genuine feedback on features and bugs
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- Share your knowledge when you can
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- Ask questions when you're stuck
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- Help fellow beta testers when possible
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### 3. Be Professional
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- No harassment, discrimination, or hate speech
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- No spam, self-promotion, or unsolicited DMs
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- Keep discussions relevant to screenwriting and Scripter
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- Respect privacy and confidentiality
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---
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## Channel-Specific Guidelines
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### #welcome-rules
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- Read the pinned welcome message
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- Introduce yourself in #general
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- Check #start-here for getting started resources
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### #general
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- Casual chat and introductions
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- Screenwriting discussions
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- Off-topic conversations (keep it friendly)
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### #showcase
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- Share your scripts, scenes, milestones
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- Celebrate wins (big and small)
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- Get feedback on your work (when requested)
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### #help
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- Ask questions about Scripter
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- Help other users with their questions
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- Search before posting (your question may already be answered)
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### #bugs
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- Use the bug report template (see pinned message)
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- Include steps to reproduce
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- Add severity level (Critical/High/Medium/Low)
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- One bug per post
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### #feature-requests
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- Describe the feature clearly
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- Explain the use case
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- Vote on others' ideas with 👍
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- Most upvoted features get prioritized!
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### #feedback-fridays
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- Weekly survey reminders
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- Feedback discussions
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- Share your thoughts on new features
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### #bug-bounty
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- Report critical bugs for rewards
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- Rewards: 1 week - 1 month free Premium
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- See pinned message for details
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### #tech-support
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- Login issues
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- Technical problems
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- Browser/compatibility questions
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### #feature-discussion
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- Deep dives on specific features
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- Workflows and best practices
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- Feature comparisons and discussions
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---
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## What's Allowed
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✅ **Encouraged:**
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- Constructive feedback (positive and negative)
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- Bug reports with details
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- Feature suggestions
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- Script excerpts for testing
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- Questions about the app
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- Helping other users
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- Celebrating milestones
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✅ **Okay Sometimes:**
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- Off-topic chat (in moderation)
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- Memes and humor (keep it appropriate)
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- Industry news and discussions
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- Writing tips and advice
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❌ **Not Allowed:**
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- Harassment, bullying, or discrimination
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- Hate speech or offensive content
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- Spam or excessive self-promotion
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- Piracy or copyright infringement
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- NSFW content
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- Doxxing or sharing private info
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- Malicious bugs or exploits
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- Impersonation of team members
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---
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## Bug Bounty Program
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Report critical bugs and earn rewards!
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| Severity | Description | Reward |
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|----------|-------------|--------|
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| 🔴 Critical | Data loss, crash, security issue | 1 month Premium |
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| 🟡 High | Feature completely broken | 2 weeks Premium |
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| 🟢 Medium | Feature partially broken | 1 week Premium |
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| ⚪ Low | Cosmetic issue, typo | Thanks! |
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**How to Claim:**
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1. Report bug in #bugs with template
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2. Team confirms severity
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3. Reward applied to your account
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4. Public shoutout (optional)
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---
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## Moderation
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### Our Approach
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We use a **progressive enforcement** model:
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1. **Warning** - First violation (public or DM)
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2. **Timeout** - 24 hours for repeated violations
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3. **Ban** - Severe or persistent violations
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### What Gets You Warned
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- First-time rule violation
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- Accidental spam
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- Minor disrespect
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### What Gets You Timed Out
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- Repeated rule violations
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- Aggressive behavior
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- Ignoring warnings
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### What Gets You Banned
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- Severe harassment
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- Doxxing or threats
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- Malicious spam or exploits
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- Ban evasion
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---
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## Reporting Issues
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### See Something? Say Something.
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**To Report:**
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- DM @CMO or @Moderator
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- Email: community@scripter.app (future)
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- Use #help for general issues
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**What to Include:**
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- What happened
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- Who was involved (if applicable)
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- Screenshots (if available)
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- Why it's a problem
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**We Will:**
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- Review all reports
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- Respond within 24 hours
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- Take appropriate action
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- Keep reporter anonymous (if requested)
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---
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## Privacy & Safety
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### Your Data
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- Discord username and ID visible to all
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- Messages visible to server members
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- Team can see all messages for moderation
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- We don't sell or share your data
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### Stay Safe
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- Don't share personal info publicly
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- Use DMs carefully (scammers exist)
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- Report suspicious behavior
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- Block users if needed
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---
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## Questions?
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**Need Help?**
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- Ask in #help
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- DM @CMO or @Moderator
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- Check #start-here for FAQs
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**Feedback on Guidelines?**
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- Post in #feature-requests
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- DM @CMO
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---
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## Acknowledgment
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By participating in this server, you agree to:
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- Follow these guidelines
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- Respect other members
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- Help build a positive community
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- Provide honest feedback
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- Report bugs and issues
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**Let's write! ✍️**
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---
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**Last Updated:** April 26, 2026
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**Next Review:** May 26, 2026 (or as needed)
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