freno-dev/marketing/positioning.md

The Nook — Positioning (source of truth)

Every drafted asset draws its voice, claims, and constraints from this file. If an artifact invents its own framing, fix the artifact or fix this file — never both silently diverging.

Reconciled 2026-10-29 against the CTO's verdicts (FRE-315, FRE-322, FRE-354), the Chief of Staff's price decision (2026-10-29 04:01), the Plan B launch route (FRE-346 → FRE-203 plan-b), and The-Nook master (app floor is 14.2, not 14.0 — freno-dev 881190d, site merge 134f41e). The previous version of this file named an upstream the-nook/docs/marketing-strategy.md that no longer exists; the verdicts below are the source of truth it was pointing at.

The sentence

There is no single approved public sentence yet, and saying otherwise is the one mistake this file exists to prevent. What exists is a launch claim set — two sentences, both from one 15-second take, recorded as the chosen route by the Chief of Staff on 2026-10-29 (FRE-346 decision §2–§4):

Slot	Exact sentence	Status today
Launch line	"Every agent you're running reports into one notch, and the one waiting on you pins above the rest."	Verified by code (FRE-322 §3). Needs the one-Mac take before it is publishable.
Second line, same take	"Approve an agent's tool call from your Mac's notch, and the agent carries on."	Needs the demo (FRE-322 §1). The same take settles it.

Working line for internal writing, not for publication:

Your Mac and your agents, under control. One notch for the whole fleet: you see what is running, you unblock what is waiting, and the machine stays cool while it works.

The wedge

The thing to say over and over, in every channel, in slightly different words:

An agent blocked on a permission prompt is the most expensive kind of idle. You pay for the model, you pay for the wait, and you get neither.

It is acute, quantifiable, and true — and it is the demo: a card appears, you tap Allow, work resumes. Ten seconds, no explanation needed.

The consolidation reframe

Three audiences (agent herders, hardware tinkerers, glanceable-widget users) in one app reads like a grab bag. Reframe as consolidation, which is the honest story:

One app instead of a notch toy, a fan utility, a battery limiter, a menu-bar stats strip, and a notification hack. One purchase, no subscription.

No price, no discount and no future price in copy. The price is $10, it stays $10, and the dated rise to $15 is withdrawn (Chief of Staff, 2026-10-29 04:01). A price change is a Chief of Staff + sponsor call; it is never a marketing decision and never a launch asset.

Hard rules

1. Category nouns, never product nouns

freno-dev/AGENTS.md forbids naming any competitor in user-facing copy — landing pages, marketing copy, comparison tables, meta descriptions, emails, FAQs, all of it.

• Use category nouns: "notch app", "menu-bar monitor", "fan control utility", "battery charge limiter", "agent notification hack". These carry the same search intent and are fully compliant.
• Compare against the status quo, not a competitor: "vs. a terminal bell you don't hear", "vs. four utilities in your menu bar", "vs. finding out an hour later."
• The rule does not reach App Store–external review replies, direct email, and community replies written by a human, where quoting what a user said about another tool is normal conversation.

2. A claim needs a verdict, not just a test

Copy that says "every agent", "13 agents", "no data leaves the device" must point at both a test and a CTO verdict naming the exact sentence. A passing test is not a verdict; a verdict is not a recording. If a sentence cannot be traced to a row in the tables below, it does not go in copy.

3. Honest privacy scoping

Telemetry and the licence check do leave the device: Sentry runs on every launch, unconditionally (with the Mac's IP address via sendDefaultPii), and the trial check sends IOPlatformUUID and the device name to freno.me (FRE-322 §2.4, corrected by FRE-354 (b)). Never publish, in any wording:

• "no data leaves the device" / "local-only" / "no telemetry" / "no account"
• "nothing leaves your Mac"

The one favourable engine sentence — about the hook and bridge only, never "The Nook" — as corrected by FRE-354 (j): the hook and bridge are not a cloud service. Do not write "talk to nothing but your Mac" (too absolute: the NOOK_PORTS fan-out resolves host.docker.internal and the default gateway, and defaultGateway() opens a no-packet UDP socket to 8.8.8.8:80), and do not narrow it to "over SSH" (a tailnet peer dials directly).

It is verified as a code fact (FRE-322 §2, FRE-354 (j)), and it is still held until the disclosures land: Sentry gated behind a preference or removed, and /privacy + /faq corrected against the egress inventory (patch on branch faq/from-objections-2026-10-29, verified by FRE-354). A true sentence next to false ones is worse than no sentence.

4. Sell what works today

An iPhone + Apple Watch companion is in users' hands as a TestFlight beta (ios-v0.3.2, 2026-10-22; FRE-354 open question). That makes one thing true and one thing forbidden: say "TestFlight beta" when the phone exists in a sentence at all, and never claim approvals-from-phone as a shipped capability without its own CTO verdict — no "(coming soon)" parentheticals either way.

Remote SSH is held, not approved: the one-click install has not been verified end to end (FRE-315 §1) and the shipped path needs hand-edited ~/.ssh/config and a one-time ssh-copy-id (FRE-320). Its copy stays parked in marketing/drafts/remote-ssh/ until the CTO verifies the shipping flow and a recording shows a remote agent joining the notch.

5. Humans hold every account

No agent authenticates, posts, upvotes, or DMs. No sock puppets, no self-mention without disclosure. approved/ is the only thing a human ever publishes from — nothing posts itself.

Claims: status at 2026-10-29

Each row names the evidence, not a feeling. Re-read the verdict before using a row.

Claim	Status	Evidence / next step
Approve an agent's tool call from the notch, and it carries on	Needs demo — not publishable	FRE-322 §1. AgentLiveTurnTests has never run on a signed-in host; one observed local run settles it. Say "an agent", never "any agent", never "always".
Every agent you're running reports into one notch; the blocked one pins above the rest	Verified by code, gated on the take	FRE-322 §3. Same one-Mac take as above. No count in the sentence.
The hook and bridge are not a cloud service	Verified code fact, held on disclosure	FRE-322 §2, wording corrected by FRE-354 (j). Held until Sentry is gated/removed and /privacy + /faq land. Never widen to "The Nook", never "nothing but your Mac".
Fan, thermal and charge control	No claim verdict yet — do not lead with it	Backed by helper/ (privileged helper, SMC, no kext), but no CTO sentence exists for it. Documentary, not launch.
One-time purchase, no subscription	Publishable fact, price not a launch asset	$10, held at $10. No dated rise, no discount framing, no pricing copy.
Agent coverage numbers ("thirteen agents", "8 agents", "all your agents")	Excluded — verdict B, count removed	[FRE-359] verdict B (2026-10-29): the page's 13 rows are the registry's first 13 of 18, so no number is publishable and every / all / the agents The Nook supports are banned. Removed from agents.tsx, the landing island section and the marquee. FRE-322 §1 matrix for the sets.
macOS 14.2 or later	Publishable fact	The app cannot start below 14.2 (freno-dev 881190d, site 134f41e). "macOS 14+" is false and was fixed on the site.
Remote agents over SSH, one click to install	Held	FRE-315 §1, FRE-320, [FRE-323]. Needs a verified one-click install plus a recording.
"Nothing leaves your Mac", "no telemetry", "local-only", "no account"	False today — banned	Sentry unconditional, licence check with hardware fingerprint (FRE-322 §2.4).
Approvals from the iPhone or Apple Watch	No verdict — not a launch claim	The companion is a TestFlight beta (FRE-354); the approval-from-phone claim has no CTO verdict and stays out of launch copy.

Voice

• Short, concrete, no hype adjectives. Numbers over adjectives — but no coverage counts (see the excluded row above).
• The notch is the product's home; agents are the product's point.
• Never apologize for being a utility. The utility is the point.
• Banned phrasings: competitor names (see rule 1), "AI-powered", "revolutionary", "game-changer", "seamlessly", any unverifiable superlative — and the specific banned sentences in rule 3 and the table above.